You can easily top up your data online by logging in to "My Account". We'll notify you as you approach your limit, so you stay connected without interruptions.

Your phone will be automatically connected to the strongest network, ensuring the best possible coverage wherever you are.

No physical SIM card is needed. Our SIM is digital (eSIM), which you can install on your device within minutes. After purchase and activation, we’ll give you installation instructions via email and on our platform. Make sure your device supports eSIM (see below).

No, there are no hidden fees. All charges are displayed in USD before you pay.

Most newer smartphones support eSIM. Generally:

• iPhones: Models released in the last 6 years (from iPhone XR and newer).
• Samsung Galaxy: Most models from S21 onwards.
• Google Pixel: From Pixel 4a and newer.
• Other Brands: Many flagship models from OnePlus, Xiaomi, and other major brands.

Check compatibility easily:

• Option 1: Go to your phone’s Settings > Mobile Network > Add eSIM. If you see this option, your device is eSIM compatible.
• Option 2: Visit the Manufacturer’s Compatibility Page for the latest information.

Important notes:

• Carrier unlock required: Your device must be carrier unlocked to use an eSIM.
• Regional limitations: Devices sold in China may not support eSIM, even if the model does in other countries.

Your device must be carrier unlocked to use an eSIM plan. If you're unsure whether your device is carrier unlocked, you can find out via your device settings. Reference the Carrier Lock description in your settings to determine your device status. “No SIM restrictions” means that your device is unlocked. If you don't see that message, please contact customer support.

You can use Apple Pay and Google Pay for safe and easy payments. We also accept all major credit and debit cards including:
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• VISA
• Mastercard
• Maestro
• American Express
• Discover
• JCB
• UnionPay

Visit our help centre

Gigs is a Delaware-licensed and incorporated company and is the eSIM product operator.